The Chalker Foundation for Africa is partnering with KwaAfrica to help improve access to healthcare services by training Healthcare Workers to address and change their behaviours and attitudes so that patients have positive experiences and outcomes. This is a result of research carried out by the organisation, which indicates that poor attitudes often lead to:
- Inadequate uptake of health services
- Diminished adherence to medication
- Late testing and diagnosis of HIV and other long term conditions
- Discrimination, unfair treatment and stigmatisation of people living with HIV, pregnant women and young people.
Sixty Healthcare Workers will be trained in Budaka and Kibuku, in the Eastern Districts of Uganda, providing them with tools, knowledge, support and motivation to help secure positive behaviour and attitudinal change. The training will also include policy interpretation and implementation and this will provide them with the skills to interpret policy appropriately, putting patient experience at the forefront. Adherence to usage of medication for long term conditions will be monitored as this is a major concern among some of the issues stemming from poor attitude and behaviour of health workers towards patients. Evidence suggests that when patients with long term conditions stop attending clinic, they are more likely to stop taking their medication regularly. The risk to vulnerable patients with low or no income at all is increased as they are unlikely to afford expensive alternatives from private clinics.
KwaAfrica aims to achieve the following outcomes:
- Improvement in patient experience at health care centres
- Improvement in access to the health care centres
- Improved understanding and implementation of health policy
- Improved patient care.